The information we collect
When you agree to become a client, we’ll ask you for some identifying information, such as your name and email address. You may also provide us with personal information in the course of using our services.
If you use one of our billable services from us, you will be required to provide payment via an online invoicing software. We do not store credit card details all payments are handled by PayPal or other such third party Payment Processors to process credit cards.
In order to provide you the best quality service we will need technical details like logins to your host, your website, and any other systems or software you are using in your day to day web interactions. We take good care of it and have systems and processes in place to protect it. We use secure cloud services to ensure no local copies of access credentials exist anywhere.
In certain circumstances If you don’t wish to provide the information we request, we may not be able to provide you with the services you are requesting.
We will not disclose your personal information to any third parties unless expressly authorised by you the client or to conform with any lawful authority such as Law enforcement agencies.
How long the information will be held
We’ll hold the information for as long as we are providing you with our services or as as long for example as you are subscribed to an email list.
If you’re a Customer, we may send messages to you in relation to our current or future products and services and your use of them via email, any offers of new services etc will contain unsubscribe information so you can opt out of further receipt of other offers or news.
Please note we will only discuss your account, Web Site and any services with you the client or any other person you have expressly authorised us to deal with for example an employee or a third party vendor working on your graphics content. We will ask that you send us this Authorisation by email before we share information with anyone.